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Industry players, Big6 suppliers and Uswitch were quick to criticize the price cap of domestic standard tariffs promised by Tories election campaigners. Suppliers claim that only free competition will drive prices down but also worry about billions being lost in revenues needed for investments while Uswitch is worried that consumers would become too complacent to…

P272 is now entering it’s final stage. By 1st April all MD supplies with AMR meters must be converted to HH. While OFGEM intends to take action against failing suppliers, it does recognize that some new contracts will be within their initial 45 day period before the change can take place. Any MD contract now…

UK Power Networks (UKPN), the owner and operator of distribution lines and cables across London, the South-East and the East of England, seems to have the answer. As ELN reports the company now offers the option of texting people affected by power cuts to give updates about the expected duration of the failure and to…

Following billions of Dollars investments the Leviathan gas field located about 100 miles off the coast of Haifa is set to start deliveries by end of 2019. Whether any of that natural gas will ever reach the UK or not; the additional capacity on the world market will undoubtedly put pressure on gas & energy…

OFGEM published last year’s complaint’s figures and was pleased to note that total complaints went down from 5m in 2015 to 3.5m in 2016. While this is certainly encouraging and proves that most suppliers are taking customer service seriously, there is still no room for complacency. Looking at the graphs on https://www.ofgem.gov.uk/consumers/energy-supplier-comparison-data/compare-supplier-performance-complaints in particular bigger…

OFGEM published today it’s price control decision for DCC Data Communication Company the central communications body licensed to provide the communications, data transfer and management required to support smart metering. Amongst other proposals OFGEM writes: We consider, based on the information provided by DCC, a small proportion of their costs not to be economic and efficient.…

We have just been informed by Gazprom Energy, the owner of Wingas UK that they will cease to operate Wingas UK as a subsidiary but instead will transfer all Wingas customers to Gazprom Energy by the 1st May 17. If you have any queries about existing accounts, you should continue to contact WINGAS UK until…

OFGEM reports that 7.7m switches from domestic customers took place last year, that’s nearly 30% increase from 2015. Although the number of customers that have switched suppliers is far less because many of them switched both gas & electricity while others switched more than once. However it clearly indicated that people voting with their feet…

ELN reports that Leicester City Council and Leicestershire County Council have appointed a local energy supplier that will supply “cheap, reliable energy” to residents. The idea is certainly commendable as they plan to operate not-for-profit and thereby offering cheap energy and to tackle fuel poverty. 2 other councils are also preparing to set up a…

Energy supplier npower has announced it is increasing prices for householders by 9.8%. That would add £109 to the average dual fuel annual energy bill, increasing it to £1,188. It includes a rise of 4.8% on gas and 15% on electricity. Obviously this will only immediately affect customers not currently on a fixed rate tariff…