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According to Gocompare 16 domestic fixed tariffs end next week – if yours is one of them take action now as you will most likely start paying up-to £380 more per annum on your supplier’s standard tariff.

To find a cheaper tariff call 01234 489 489 or check out www.billmanagerltd.co.uk

OFGEM published today their Research Report in Micro and Small Business
Engagement in Energy Markets with some interesting findings:

On average, businesses spend approximately £4,000 on electricity per annum (including VAT). This increases to approximately £10,000 for businesses with between 10 and 49 employees.
On average, businesses with mains gas spend approximately £2,700 on gas per annum (including VAT). This increases to approximately £5,100 for businesses with between 10 and 49 employees.

For 35% Electricity amount to more than 10% of their overall cost and for 25% Gas was more than 10% of their overall cost.

42% have extended/rolled over their previous contract with the current supplier.
Only 48% recall receiving a contract renewal letter in the last 12 months
Only 62% were aware of when they can give notice of termination to their supplier.

These and other figures clearly show the importance to contact a trusted and experienced energy broker to ensure you are not paying over the odds!

Contact Alpine Utilities Ltd today with your energy details.

ELN reports: Energy consumers supplied by the Big Six are paying £4 billion more for their gas and electricity.

That’s according to new research which states the figure is equivalent to an average of £234 per household – an increase from a total of £3.4 billion last year, meaning householders have blown away £600 million of savings.

Earlier this year the competition watchdog revealed householders have been paying around £1.7 billion a year more than they would in a competitive market while businesses are overspending by £280 million.

First Utility claims the latest increase is due to more than 85% of energy customers still being supplied by the six large suppliers – British Gas, EDF Energy, E.ON, npower, ScottishPower and SSE.

It adds 70% of them are on the standard variable tariff, i.e. “the most expensive tariff”.

While these figures relate to domestic customers; many commercial clients are also paying over the odds on variable tariff or even an excessive deemed rate without realising. In addition many customers blindly accept their supplier’s renewal offer typically 25% higher than a negotiated contract rate.

For your peace of mind in getting a competitive deal – contact Alpine Utilities Ltd today.

ELN reports: Small and medium sized businesses (SMEs) in the UK saved £511 million on their energy bills in the last 12 months.

Around 45% of them saved up to £10,000 per year, according to a YouGov survey commissioned by npower Business.

The average savings per business totalled £2,800.

However, despite the financial benefits of negotiating with energy companies, 70% of SMEs don’t bother to ask for discounts and price savings.

Our message to the 70% of SMEs is clear: CONTACT ALPINE UTILITIES TODAY TO NEGOTIATE SOME HIGHLY COMPETITIVE RATES FOR YOU AND SAVE ££££’s!

Today’s CMA report has some important details for our business customers:

Businesses paying £280m over the odds £230m of which come from micro businesses – so it’s important to engage in the market and search for a cheaper deal!
Already 75% of turnover is being sold by brokers and the number is raising due to cuts in sales staff by the big energy suppliers.

Also come out has the complaints handling league table.

Accordingly, complaints have fallen to 275 complaints per 100’000 customers.
With SSE and EDF less than 50 Extra Energy and Co-operative Energy more than 1000 complaints per 100’000 customers.

Brokers are in the best position to prevent complaints arising and assist customers to sort out problems.

Energy firm Npower has confirmed it is cutting 2,400 jobs in the UK after losing 351,000 customers in 2015.

The “big six” energy firm has been plagued by customer complaints over billing and in December was fined, by the energy industry’s regulator, a record £26m for those problems.

Npower lost €137m (£106m) last year, compared with €227m profit in 2014.

Its parent company, Germany’s RWE, warned that billing issues at Npower would continue throughout 2016.

This proves once again: Billing issues and poor customer service will cost you dear!
It’s the Directors, the investors and even the front-line staff that are paying the price.

Yesterday we received confirmation from OFGEM that they carry out regular and ad-hoc monitoring of non-domestic suppliers to ensure they fulfil their regulatory requirements – yet from the customer’s point of view the reality looks rather different – the energy industry has yet much to learn.

Rather lukewarm response has been given to SSE’s announcement of their gas price cut for 90% of customers to be effective at the end of March.

“if the market is as competitive as suppliers claim we would expect to see further price cuts.” says Ofgem’s Chief Executive Dermot Nolan

Apparently SSE is not too concerned about their competition namely Eon who’s price cut will become effective 2 months earlier.

Daily Mail accuses OFGEM for having made a deal with the suppliers to hide their profits – OFGEM categorically denies such allegations.
We neither work for OFGEM nor do we sit on the management board of any of the suppliers, so we will never find out what’s behind the story. But how comes that despite sharp fall of wholesale prices and no price reduction to customer’s supplier’s profits do not seem to have increased much?
If OFGEM and other industry experts are calling for bigger price reductions, where is the extra money going? Perhaps excessive director’s wages? These won’t show up in the profits!

Which? magazine published the results of their customer satisfaction survey showing most of the big6 suppliers at the lower end of the table.
Npower is still at the bottom with just 41% satisfaction score despite a recent £26m fine.
This proves that no financial penalties in the world can improve customer satisfaction. It is now time for OFGEM to take other measures and to audit staff training and system suitability and performance.

Alpine Utilities prides itself for assisting customers throught the contract period with any complaints customer have against their suppliers.
In recent months we succeeded to rectify numerous wrong billing and other problems on behalf of our customers.
With Alpine Utilties you can count on a professional after sales service!

Commenting on E.ON’s price announcement Ofgem’s CEO Dermot Nolan said: “This is a step in the right direction and it is good to see some movement in energy prices for consumers. We have consistently called on suppliers to explain why retail prices are not falling and this price cut goes some way towards addressing that challenge.”

Well, it’s a step in the right direction but prices should be cut far more especially for the many customers still on standard tariff.
There is no excuse to ripp them off just because they don’t know how to shop around and/or to change supplier or tariff.