Warning: British Gas Business Pushing For Winback Contracts

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British Gas Business called today a customer offering to winback a gas contract that had been signed with a competitor.

Even after being told that the contract had been confirmed and locked-in with the other supplier, they still continued to offer to retain the business.

This practice is unethical, illegal and most of all could cost the customer thousands of pounds in termination fees.

Many suppliers have a clause that would allow them to charge hefty termination fees in the region of 30% of the contract value if the registration is being objected to and the contract fails to go through.

We therefore warn all customers that once a contract has been signed and confirmed not to agree an alternative contract under any circumstances.

We also hope that OFGEM will once again look into such practice and fine suppliers that cause customers to pay termination fees.