Ofgem introduces new tougher entry tests for energy suppliers

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Following a number of new entrants in the energy supply market going out of business, OFGEM is now introducing tougher entry tests for new applicants.

OFGEM is also proposing new measures with the aim of raising standards of existing suppliers.

We certainly welcome any program to improve customer experience within the energy market. However part of these measures should be a full audit of any new IT system introduced by any company new or old, big or small. All too often consumers suffered serious inconveniences and incorrect billing due to a failing system.