As a responsible broker, Alpine Utilities Ltd reads suppliers T&C’s and advises customers accordingly.
When we find that those T&C’s in our opinion do not comply with OFGEM’s licence conditions we will not hesitate to bring this to their attention as we believe only full compliance can bring the full benefit of the energy market competition.
In response OFGEM wrote:
Thank you for your email.
In our decision to retain the existing non-domestic objections regimes we also announced our programme of enhanced compliance monitoring. As a result, the business consumers team is currently undertaking a major compliance work and the issue below feeds well in our activities.
We will look into it and raise the matter with the supplier where appropriate.