Further to our Alpine Utilities Ltd’s intervention (see our post 29th July 16) it appear that Scottish Power have now reduced the wait time for an automatic re-application to just 10 days from previously 29.
While we welcome this change, which inevitably will save many customers from going onto the excessive out-of-contract rate unnecessarily for too long, we still would like them to introduce a manual override mechanism to re-apply earlier and/or for a specific start date.