Ofgem proposes new tests for licensing energy suppliers

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OFGEM started a consultation on strengthen the criteria they use to assess supply licence applications for new entrants in the energy supply market.

This follows the collapse of a number of smaller suppliers over the past year(s) and failure of some others to provide adequate customer service.

In response to OFGEM’s supplier licensing review we have requested that robust testing of any new billing system should become mandatory before allowing it to go live as upgrades have in the past created many problems and untold misery to customers for several months.