Utilita has been reprimanded by OFGEM for continue to fit 1st generation smart meters (SMETS1), which can loose functionality when the customer switches supplier, instead of the latest generation SMETS2 meters.
OFGEM has warned, if they fail to fit 15000 2nd generation smart meters by 31st July 21 they could be banned from taking on new customers.
CUSTOMERS SHOULD CONFIRM WITH THE METER OPERATOR FITTING A NEW SMART METER, THAT THEY ARE GETTING A 2ND GENERATION ONE!