Customers who paid the reduced VAT rate and no CCL during the 1st contract term, may find this changed at the contract renewal.
Customers are therefore advised to check the VAT rate after a contract renewal and should contact the supplier if the discount has no longer been applied.
Alpine Utilities Ltd encourages its clients to send in the first bill after a renewal or change of supplier for FREE validation.
Alpine Utilities Ltd will also assist the customer with any issues relating the implementation of the energy contract.