British Gas Is Trialing New Clearer Billing Format

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We are pleased to learn that British Gas is conducting a trial to simplify it’s domestic bills for clearer appearance.
It is encouraging that OFGEM has permitted these trials against the rules of the licence conditions as their spirit is clearly to benefit the consumers and that is what BG is trying to do.
However we would suggest as an alternative to print some omitted information such as the method of calculation of the gas consumption on the back of the bill. This would enhance clarity on the main billing page but still offer the customer the information required without the need to contact customer services or check online.