Big6 suppliers still giving poor customer service

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Which? magazine published the results of their customer satisfaction survey showing most of the big6 suppliers at the lower end of the table.
Npower is still at the bottom with just 41% satisfaction score despite a recent £26m fine.
This proves that no financial penalties in the world can improve customer satisfaction. It is now time for OFGEM to take other measures and to audit staff training and system suitability and performance.

Alpine Utilities prides itself for assisting customers throught the contract period with any complaints customer have against their suppliers.
In recent months we succeeded to rectify numerous wrong billing and other problems on behalf of our customers.
With Alpine Utilties you can count on a professional after sales service!